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How We Communicate

One number. Real people.

Everything runs through (504) 343-8328 — call or text. Text is fastest: updates, questions, “should I pay this collector?” moments. Save the number now. Email works too: [email protected].

• Round updates — every time disputes go out and every time bureau responses land, you hear from us.
• Mail matters — bureaus may send responses directly to your home address. Don’t throw anything away; snap a photo and text it to us the day it arrives. Upload speed = next-round speed.
• Check your monitoring — your scores and reports update there in real time. If you haven’t activated yet, do it now: activate monitoring.